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Client Record Security

Client Administration

Written by April Lockett

Updated at September 18th, 2023

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Below are the three functionalities that determine how Client Record Data is shared between Organizations. 

MOU Organization-level sharing where agencies can define sharing relationships between each other defined in formal Memorandums of Understanding (MOUs). The sharing relationship can include one-way or bi-directional sharing for a specific range of dates.
Release Exceptions Allows the release of Client Record Data to be specified on a Client-by-Client basis, regardless of the Organization sharing rules. For example, two Organizations may not share data, but the Client-specific release will override this initial setting. The Release Exception is valid through a specific date. This option is more restrictive and requires a User to add Release Exceptions manually on a Client-by-Client basis.
Restrict Intake Allows the restriction of the Client Record Data solely to the Organization that created the Client, regardless of any MOUs in place.

Navigation

Clients are managed by going to the Home Workspace, Global Administration Menu Group, and expanding the Client Administration Menu Group.

Please Note: Adding Clients and Transactional Data (i.e., Assessments, Services, Goals, Barriers, etc.) associated with a client are managed through the Client Workspace and covered in the ClientTrack User Guide.
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