Known Issues
Information last updated: July 25th, 2024 11:44 am MT
Eccovia Product Status Page (Available Here)
Issue |
Status |
ETA to Resolution |
Examples Needed |
Merge Timeout #6813When merging clients there is an issue that may cause the merge to timeout. This is caused by a lock that prevents data being edited. We recommend scheduling the merge to prevent this issue. Further assistance with the merge functionality can be found: https://help.eccovia.com/clienttrack-admin-guide/merging-duplicate-clients We're now aiming for a Candidate Release Date of August 13 to ensure we can work through all final issues and confirm the documentation outlines the various combinations/issues that we've found. |
In Progress |
August 13th |
No |
Delete Client Form Timing Out #6499When attempting to delete a client you may experience a timeout. This can be caused by the amount of data and the number of tables the process has to touch. We are investigating further ways to optimize and/or run this process asynchronously. |
In Progress |
TBD |
No |
Barcode Roster Report Errors #6846System.OutOfMemory and Timeout errors occur depending on the parameters and dataset. The resolution was scheduled to be implemented in the May 21st release but was pushed until a future release because of a block on the report rework. |
In Progress |
TBD |
No |
Resolved Issues
Information last updated: July 25th, 2024 11:40 am MT
Issue |
Status |
Date Resolved |
Client Notifications #3420 | Released |
July 24th |
FormID 2029 (Global Admin Enrollment Cases) Timeout #7097 | Released |
July 2nd |
Q23c and Q16 HMIS APR Report numbers do not align with drilldown #7094 | Released |
July 2nd |
DQR Validation missing income and annual assessment #6967 | Released |
June 20th |
2024 CSV Export IncomeBenefits Program Grant Duplication #7067 | Released |
June 20th |
Dropdown List 538, 2382, and 2514 are not sorting alphabetically #7096 | Released |
June 20th |
HMIS participating and CE Participation fields cause errors when ending Projects #6944 | Released |
June 4th |
PH Move-in Search Form 5019 should use client location at entry #6859 | Released |
May 21st |
Form 686: Freezing when adding task #6946 | Released |
May 21st |
Incorrect Family Member Form #6949 | Released |
May 21st |
HMIS Data Quality report (and CAPER) not pulling clients as expected #6317 | Released |
May 21st |
PSH/RRH projects requiring Current Living Situation Assessments at exit #6903 | Released |
May 21st |
APR 2024 Entry and Exit validation files missing subsidy types #6861 | Released |
May 21st |
Update Zip Code to Geography Crosswalk #6664 | Released |
May 7th |
2024 APR: Q13c2 Annual Assessment Logic #6751 | Released |
May 7th |
2024 PIT Report Incorrect Count #6832 | Released |
May 2nd |
APR Q6B - viewer displays count are not correct #6748 | Released |
April 23rd |
Form 1396: Case notes are sorted oldest to newest #6744 | Released |
April 23rd |
LSA Error #6636 | Released |
April 23rd |
Indexing on Service_FamilyInfoNoFamily & Service_FamilyInfoWithFamily Views | Released |
April 15th |
PIT 2024: Detail Validation File & Additional Sub-populations | Released |
April 9th |
FY24 Point-in-Time Count Report - Add row for unknown age | Released |
April 9th |
Dropdown List Standard Requirement without Enforcement present | Released |
April 9th |
Housing and Shelter Utilization Report Issue | Released |
April 9th |
2024 APR Q24c Logic Update | Released |
April 9th |
APR/CAPER is missing Q5 report when saved as PDF | Released |
April 9th |
Duplicate key error on APR/Caper Exports | Released |
April 4th |
Dark Mode - Headers not visible when Adding a New Menu | Released |
April 3rd |
Data Explorer - Timestamps not matching | Released |
April 3rd |
YHDP Workflow Error | Released |
March 28th |
Filter By User Issue | Released |
March 28th |
APR Q27m Inaccurate Total | Released |
March 28th |
Data Explorer Time Out | Released |
March 26th |
Data Explorer Domain issue | Released |
March 21st |
T-Cell/Viral Load error when selecting 'Undetectable' for Viral Load | Released |
March 12th |
Q25c pulling veterans with no DOB | Released |
March 12th |
CSV CAPER 2024 Viewing results causes error | Released |
March 12th |
Extra spaces in Labels for APR Q19 | Released |
March 12th |
Chronic Homeless Auto Run Procedure Update | Released |
February 27th |
List 3377 Value Update | Released |
February 27th |
CSV 2024 Export Timeout and tempdb error | Released |
February 27th |
Family VI SPDAT v 3 Scoring Issue | Released |
February 13th |
Client Barriers Hide Chart Checkbox | Released |
January 31st |
CSV-APR 2024 - Language Validation Error on Q24d | Released |
January 31st |
CAPER 2024 Export: Q12a Not Found | Released |
January 23rd |
HMIS PATH 2024- FY24 V1.2: Integration Specified Invalid | Released |
January 23rd |
PATH 2024 26i Not Populating Correctly | Released |
January 16th |
CSBG Race and Gender Reporting Issue | Released |
January 16th |
Grant Identifier Character Limit Increase | Released |
January 16th |
Counseling/Safe and Appropriate Assessments | Released |
January 16th |