Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Log in
  • Home

Microsoft Intune MDM Enrollment for Apple Mobile Devices IOS (Instructions)

Learn how to enroll Apple devices into Microsoft Intune Mobile Device Management (MDM) system, allowing you to effectively manage and secure your devices for increased productivity and data protection.

Written by Joe Howard

Updated at February 14th, 2024

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • ClientTrack
    ClientTrack Admin Guide HMIS Refugee Resettlement Co-Responder Reports Configuration Guides Design Rights Training Resources
+ More

Enrolling your Apple device into Microsoft Intune involves several steps that require you to have your login credentials handy and possibly coordinate with your IT department. Here is a step-by-step guide to help you through the process:

NOTE: If you are re-enrolling a device, you must first remove the old management profile. Please follow these instructions first:

To remove the existing MDM profile:
On the iOS device:

  • Open Settings.
  • Go to General.
  • Scroll down and tap Profiles & Device Management.
  • Tap on the profile associated with the old MDM.
  • Tap Remove Management.
  • Confirm the removal by entering your passcode.

1. **Install the Company Portal App:**
   - Open the App Store on your iPhone or Apple device.
   - Search for "Intune Company Portal" and download the app developed by Microsoft Corporation.

 

2. **Open the Company Portal App:**
   - Once installed, open the Company Portal app.
   - Sign in using your work or school account credentials.

 

3. **Begin the Enrollment:**
   - The app will guide you through the setup. Tap "Begin" or a similar prompt to start the enrollment process.

 

4. **Grant Permissions:**
   - The app may request various permissions such as accessing your location, notifications, and more. Grant the necessary permissions to proceed.

 

5. **Install Management Profile:**
   - The Company Portal will guide you to install a management profile. This is what allows your organization to manage your device.
   - Go to the Settings app as directed. You may need to tap "Profile Downloaded" or go directly to General > VPN & Device Management.
   - Tap on the management profile related to your organization and hit Install. Enter your passcode if prompted.

 

6. **Complete the Enrollment:**
   - After installing the profile, return to the Company Portal app.
   - The app may take a few moments to confirm the enrollment. Follow any additional prompts that might appear.

 

7. **Check Compliance:**
   - Once enrolled, the Company Portal app may check for device compliance with your organization's policies.
   - If there are any issues, such as needing to set a stronger passcode, the app will notify you with steps to resolve them.

 

8. **Finalize Setup:**
   - After addressing any compliance issues, your enrollment should be complete. Your device will now be managed under your organization's policies, and you'll have access to company resources as per your role.

 

9. **Contact Support if Needed:**
   - If you encounter any issues during the enrollment process or if certain steps in the Company Portal don't match these instructions (as they may vary slightly based on organization-specific configurations), reach out to your IT department or the support contact provided, in this case, jhoward@eccovia.com.

enrollment instructions apple mdm

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

ecco_hzt_RGB - amber_white_white, tagline
2150 W. Parkway Blvd, Suite A-101
Salt Lake City, UT 84119
Facebook-f Twitter Linkedin Instagram Youtube
© 2023 All Rights Reserved

Features

  • Reporting & Analytics
  • Case Management
  • Design Tools
  • Custom Workflows

Solutions

  • Homeless Management
  • Victim Services Providers
  • Refugee Resettlement
  • Food and Nutrition
  • Care Coordination
  • Whole Person Care

System

  • System Status and Maintenance

About Us

  • Eccovia's Story
  • Careers
  • Our Leadership

Social

  • Blog
  • Contact Us
  • News
  • Schedule Demo

Subscribe To Our Newsletter


Knowledge Base Software powered by Helpjuice

Expand