New Functionality - Send to ClientTrack
New Option for Support Issues/Tickets
Written by Debi Fluckiger
Updated at August 10th, 2023
An enhancement was added to allow Client Authorized Users (CAU), typically Sys Admins, to create ClientTrack issues/tickets without those issues being immediately escalated up and creating the OPs ticket for Eccovia Support.
Please see the linked Product Brief for detailed information.
